Can you cancel eharmony account

Image source: CompatiblePartners. How to cancel an eHarmony subscription from iTunes If you paid for your eHarmony subscription through iTunes on your mobile device, you will have to take a different route to turning of the auto-renew function. Then tap eHarmony. Image source: Apple At the bottom of the options presented, tap Cancel Subscription and then Confirm to cancel your subscription to eHarmony. How to finally delete your eHarmony account once your subscription expires Once you have cancelled auto-renewal for your eHarmony subscription and paid it all off , you have to wait until your subscription expires.

To do so, simply follow these steps: Go to eharmony. From your home screen, click on your profile picture. Then, from the drop-down menu that appears, click Account Settings. If your subscription has expired and you have no outstanding payments, you will see the Close Account option in the bottom-right corner. Click it. A box will pop up warning you of the potential consequences of deleting your account. If you still wish to continue with your account closure, click Yes, Close My Account.

The next window will confirm that your account has been closed. Save my name, email, and website in this browser for the next time I comment. How To Cancel An eHarmony Account Subscription When eHarmony is compared with some other websites, it seems that eHarmony offers more simple ways in order to cancel your eHarmony subscription. Get logged in to the eHarmony account. At the top bar, tap on your Profile icon.

In the email provide your account details. A confirmation email will be sent to your email after some days of your cancellation. Follow the below points to cancel eHarmony by iTunes: Enter in the Settings on your phone or device you use. Click on it and then confirm your cancellation of the eHarmony subscription. It helps to get rid of it completely. Next, write an email deleteinfo eharmony. Carefully follow this process in order to cancel your eHarmony account.

Cancel Massage Envy Membership. Please delete my information and pics I no longer want to be on this site. Elaine Witt says: April 2, at pm. Please cancel my account no longer want on this site. Mandy Miller says: September 3, at pm.

Please cancel eHarmony subscription today. Shelly snoddy says: July 19, at pm. Please cancel my subscription. No renewal. Lynne says: September 5, at pm. I need my subscription cancelled.

It tells me to go next to my profile and click on the arrow! Please someone pay attention and help!!! I did not see how many days I had to cancel my subscription to eHarmony but requested information about it on their customer service form within 24 hours of signing up. I never received a response and ended up calling to cancel on day 5. Their matches were horrible and I am not happy with the service at all.

I also cannot use the app well on my phone. Their lack of response screwed up my ability to cancel. Seems like that was done on purpose in order to lock me in and refuse a refund. I want a full refund. If I am a member they should be able to respond. You services are dreadful. Just money grabbing corporate money hungry bastards!!!!!

I signed up as a widow for a chance to find love. I picked their fav. I cannot afford this and want to cancel.

Please help me. Thanks for your help. This is the worse dating site ever. No customer service to assist. I signed up and within hours noticed this was not what I wanted. I have called and since numerous emails. This site is bogus and treats customers horribly. I want to cancel my membership as I cannot navigate round the site.

I have paid 2 monthly subscriptions and have had only one message from someone totally unsuitable for me. Too old, too far away and different interests. I have already canceled 2 years ago and you are still charging me. Please return my I was charged I have contacted you within 12 hours of a friend taking out a subscription for me I did not want, to cancel.

And contacted you 4 times since all within your policy ofstopping a subscription within 3 days. I have never heard back. And now you have taken out another months money which I will now need to contact my bank about. I cancelled within 12 hours and yet you have not acknowledged and continue to charge and not follow your own procedures.

Please explain why and stop payments which are now in the hands of my bank as well. I am just interested as why no-one from customer service has replied to any of my multiple polite emails cancelling within your policy.

Are you a complete rip off fraudulant company? There seems to be no other explanation. My bank is cancelling any other attempts by you to extort money as you wete given the required time to xancel as per your polict, therefore taking further money from my bank account is totally illegal on your part eharmony. Shame on you.

You people purposely make it impossible to cancel. Misdirection and untruthful direction on how to cancel. I will be writing on social media if you do not change these practices.

Cancel my 1 day old account immediately and refund any monies taken. I have written to 4 men. Not one has responded. The several and I mean only who wrote me were awful. One had a beard and no shirt on the others were beyond ugly and stupid. Purchased a 1 time payment option for a single month and was charged for a year.

I cancelled my subscription less than an hour after making my profile. I would like my money refunded immediately but Eharmony doesnt seem to have a customer service number. I had contact from one Person that lied about age and occupation. Not very professional.

No in person contact due to finding he was lieing. I have all his info and would like to save others from his lies. Want to cancel immediately.

Already one bad contact. Call please or email xxx I was with the understanding that my e-harmony was only for one year. I do not want to renew my membership at this time.

I have been billed without my consent. The automatic deductions made by eHarmony without a signed agreement from the person that the person consents to having automatic withdrawals in my opinion is not legal. Please cancel my subscription. I did not want to sign up. I have not engaged with this subscription since I have been charged. I have tried to cancel my subscription since July!!.

I would like to cancel my subscription and be reimbursed fir the monies I paid. You keep sending me the same people every day as new. I am very disappointed. I am within the 14 day period. Cancel my account this is second time I called and chatted and I want to make sure it gets canceled now. My account was never opened, I was never connected to a friendship and I costantly tried to let eharmony aware of this problem. I will warn as many people as possible of this scam including the relavent authorities.

I am asking for a refund for the months I have been charged for eHarmony. I never requested it and have never used it!! Canceled my account in November over the phone. My bank is disputing both of these. Need to call EHarmony. Have been calling for a month. I need my refund and cancel this completely. I want a human to call me at or a number I can call there and not talk to a robot. I have issues with eharmony renewing my subscription without my permission.

Need this matter taken care of ASAP. I would like a human to call me at Get no where with talking to robots.

This is regarding you renewing a subscription without my permission. I want a refund. I would like to request a full refund on my subscription and also cancel any future renewals-subscription. At this time, I would appreciate a refund. Thank you for the opportunity. Please stop all transactions on my credit card and stop the renewal. I have never been so disappointed with eharmony. I am paying dollars and see no matches and no selection. This is a joke! I seriously want my money back.

EHarmony has statement saying that you can cancel your subscription but it is files everywhere I go to cancel my subscription does not work I will be calling my attorney but somebody please help me also.

I am an attractive upwardly mobile person who thought this website was safe and fruitful. I have had nothing but disappointed since joining and I am discussed by whom EH has offered. Need to cancel membership now Was charged I cancelled my eharmony over a year ago.

You just put a transaction through on my credit card. Please refund my money. You have correspondence from me saying I want to cancel and to cancel my membership. I am completely unsatisfied after joining eharmony. The majority of matches have no photo. That should have been disclosed.

I have no interest whatsoever In anyone without a photo. Therefore I have no interest in continuing w this dating site. I cancel membership. E harmony is a very expensive scam site. I have e mailed and tried to call and contact u in many way.

This website and app sucks. Had a date with this man We were suppose to be very compatible — Has a dinner date and talked about doing other things together and he told me the next day- he decided not to date. My age is too old. Should be 75 not I was charge for 12 months which I only sign up for one month I want my money to be refunded back. None of the eharmoney customer service phone numbers work to talk to a representative to cancel subscription or get a refund!

This is not accurate. I recommend OkXupid or Tinder. I requested a refund from tinder after jumping the gun on the subscription.

It was quick easy and professional. Exact opposite from eHarmony. Stay away. You are the most despicable kind of company I know; taking advantage of technically limited persons. I was basically coerced in to joining eharmony.

I was receiving relentless contacts during my time on the Internet. I then basically forgot about it. I logged in once and made no contacts. I am a 63 year old disable Marine; injured while on active duty jumping out of a chopper.

I know the basics of using the internet but your company has caused me so much grief which really pushes me to my limit with my mental issues. All I am requesting is that someone review my account and determine an appropriate fee. This collection agency is going to ruin my credit rating even more. When the VA did not pay a covered medical expense, I was hit with a collection agency letter then. It is difficult for me to get through each day as it is.

I tried calling but the line has been constantly busy. I hope to get a response as soon as possible so that this matter can be resolved without involving a collection agency. I am willing to pay a reasonable fee for my one time use of your website. I am not sure if this message is going to be sent to eharmony.

I want to cancel subscription to eharmony actually my son joined this app he told me it was 10 to join you have taken I wanted to do a three month subscription and it charged me for a full year. I cannot get in touch with anyone and I need someone to call me at I could not agree more, eharmony uses deceptive tactics to get you to sign up and then makes it virtually impossible to quit. I cannot believe the government has not investigated their methods of getting people to sign up, holding them and automatically billing them, time and time again.

Please I cancel eharmony and they took money out of my account I found a guy and I do not need this no more. I thought I was paying on a month to month basis not have the full amount taken out of my account. I want it cancelled now! Been on site for a year and no luck.

I canceled my subscription when it charged my account. Over dollars for a service that is crap. Better off sorting through creeps ar a truck stop than using this app!!! Yes i bought my subscription on the 11th of may and cant get into my account so can i get my money back and i will sign up again thanks.

I wish to complain as I have received an email below saying I have an outstanding balance even though I have cancelled with two hours of signing up. I read that I have a 14 days cooking off period so why am I being charged a balance as a first time user? We are sorry to hear that you are deciding to leave the eharmony community. We have received and processed your cancellation request. In regards to cancellation, we calculate value compensation based on the eharmony personality report that is part of your Premium Membership.

The value compensation is in accordance with the cancellation information in the General Terms and Conditions accepted by you. It is also described in the product-related content of the subscription and is mentioned in the order confirmation we sent by email on the day of your order.

You have paid less than the value compensation due, leaving an outstanding balance owed. Your account has returned to the status of a free, Basic Membership. Should you have any further questions regarding this matter, please do not hesitate to contact us. They have still taken money from my account. How can I get a refund?

Hi i have cancelled my account with you 3 months ago. I have been a member since the end of October During the first 2 weeks I received three referrals, one on the mainland, one decided our profiles did not really fit, and she, plus the third did not live on the island of Hawaii where I live.

I was happy to let the subscription expire at the end of the time period until this week. Then this week, having had no communication from you since last fall, I get a foruth referral, also located on another island more than miles away. And I get a notice that I have been charged another payment by you. I want to cancel my subscription immediately and have that last payment refunded. You have grossly overstated your ability to find matches accessible for me and you have ignored me until it came time for another payment.

Your website is so full of spam bots or women who are desperate. Yall really need to start looking into people who create profiles. Is there any recourse for this other than the bank. I want to cancel my yearly membership now. Thank you for your understanding. I ordered a year by accident thinking it was going to just be month to month but it charged me for the whole year in advance.

Can I please cancel it? I read it the wrong way. I thought if I chose a year you get the better monthly price but that you could cancel at anytime and you pay monthly not a full year in advance. I thought paying month to month made sense. I want my money back. There is not enough people compatible. I went to the setting, I hit amend subscription, it takes me back to the payment plan page.

And there is no place to put in my password to proceed accordingly? I want to cancel membership and want a full refund. I am very dissatisfied with your site. How can any site have members with NO photos. I will contact my bank and put a STOP to the charges. Also no one responds. I sent an email WEEKS ago requesting cancelation of my membership and you all just charged me another membership fee. I want my money back!!!

I have changed my email this is my moms. Your webb site is horrible only losers and predators I want to cancel and get a refund. If you dont I will be all over the internet giving you horrible reviews. Charging my credit card without my approval. I did not want to continue with eHarmony I wanted to cancel. I have taken a subscription wit eharmony But they have no singles in my age group do I have to keep paying.

This is completely messed up. Someone stole my debit card. I have disputed this from day one I want a refund! Seeing other people complain of their poor communication I cant believe they are still in business. I paid for a paid subscription on eharmony and deleted my account. I need to cancel my account Am I eligible for a tefund. I need help. All your phone numbers are busy. Please stop this and send me a refund please. I have cancelled my subscription and I keep showing charges even thought the app is set on renew subscription.

There is no option for billing as the instructions say. I would like a refund for the two months charged unauthorized. I wish to cancel my subscription to eharmony immediately. I am a pensioner. Kind regards Kathryn Coleman. I am trying to cancel my subscription and have sent a few emails to them. They do not answer their phone numbers and their responses via email are always a NO. I feel they are dishonest in their offerings and Ii have not received one match since Febuary 8th..

I have recently created an account and after a few days I am not happy with the website and so have tried to cancel the account which is states gives a 14 day cooling off period yet you have taken my money and have stated you will continue to take 11 more monthly payments.

I am not using this website and I am not happy you have not adhered to the 14 day cooling off period. Really useless being a member if I have to submit a 4 digit code you never send me and therefore csnt log in.

My Gmail address is correct, so what is your problem?? I been trying to cancel my subscription and is not letting me. Please cancel it and refund my money. Please could you cancel it as I have now met someone. My name is Ann Bushey and I subscribed to eHarmony last week I would like to cancel my subscription and get a refund of back onto my credit card thank you please contact me at thank you.

Your phone is always busy. I have had my old credit card compromised, but I need to cancel the account NOW! I cannot log on.

I never receive correspondence from eharmony in my email. Need yall to close my account. The picture on the profile is not me. My account has been hacked. Erase it now. They have stolen my identity. I want a refund from eHarmony for the full year of Premium I was deceptively charged for.

This is ridiculous. It is even advertised as the best Christian dating site with the most options. I guess our standards are quite low. The free version of the site is completely useless. You are not allowed to speak to your matches or see their pictures. What use is getting the first month at half price if you are buying a whole year at once?

EHarmony cannot or should not be so confident, as the service they offer is deeply disappointing. Even Tinder would be more effective. There is no page where you can review what you are about to purchase before the transaction, which is doubtless intentional. The order confirmation went straight to my junk mail, not that there is room in their Terms and Conditions for refund even if you cancel one second later. When I joined I discovered that of my matches many without a photo at all, and nowhere near my area of the world — another fancy premium benefit only one was Christian and was located in the country of Georgia.

After 63 minutes, I emailed the Customer Care department to cancel Incident: , as there was no option to cancel my subscription on the site. It seems this is the intent and purpose of the site, to scam people, not to provide people with a useful dating service.

If they refund me, as would be only ethical, just and fair, then maybe they can prove me wrong. I received an email from an Aaron N. No 15 day cooling off period, or 3 day grace period was honoured. We are in a global pandemic, I am a student, and I am now penniless until I get my next minimum wage paycheque, which will go straight to rent. I find it very difficult to cancel my subscription. I no longer need to avail myself of your services.

Can you cancel my subscription? It wont let me access data settings when I click on profile. I want to cancel my subscription. It tells you how to do it but all I get is a back ground page instead of a drop down page. Very displeased with this site. St least on pof I was getting catfished! Lol here not one person that I like. What a disappointment. I was on the eharmony. Unbeknown to me because of eharmonys next pathway i signed the premium membership.

Id like to put in a formal complaint against them. I want to cancel payment immediately. I cancelled my renewal subscription. Why do I have to continue through nov. I am navigating the loss of my husband and feel like I was taken advantage of during a very traumatic time in my life. I made a wrong decision in accepting this subscription. I had signed up for the six months which was the least amount that I could sign up for.

I would like to cancel myMembership and get a refund immediately thank you. Carol kelleher. I will be turning this info in and leave bad reviews.

The site is definitely not worth the money or the time. I would like to cancel my subscription as I have met my new partner my pass word is Daisyone please cancel my direct debits from my bank. I am cancelling my subscription to eHarmony. I did not at all like the matches for me. Some men wanted money. Some men wanted phone sex. Please consider this subscription to be null and void.